THF I Ltd (referred to as Treehouse, “we”, “our” and “us” in this Privacy Policy) is committed to protecting and respecting your privacy.

This policy aims to give you information on how we collect and process Personally Identifiable Information, including any information you may provide, through our digital properties that link to this Privacy Policy, including our website, app as well as through social media, our marketing activities, webinars, and other activities described in this Privacy Policy. Personally Identifiable Information, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please carefully read our Privacy Policy to get a clear understanding of how we collect, use, protect, and handle Personally Identifiable Information.

What personal information do we collect from visitors of our website and app?
The personal information that we may collect includes but is not limited to the personal information provided to us when signing up to our mailing lists or in communications that we exchange with you, information sent by or associated with the device(s) used to access our platform, and online activity data such as pages or screens you viewed.

When do we collect information?

  • Direct interactions. When you give us the personal information by filling in forms or communicating with us via email, social media (including Discord) or otherwise. This includes the personal information you provide when you register for our services or products, create an account on our platform, subscribe to our publications, request marketing to be sent to you, give us feedback, take part in a survey, or contact us.

  • Automated technologies or interactions. As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns such as which pages on our website you are visiting. We collect this personal information by using cookies, and other similar technologies. For more information about our use of Cookies please see below.

How do we use that information?
We use your personal information for the following purposes or as otherwise described at the time of collection:

  • Service delivery, we may use your personal information to:

    • (a) Provide, operate and improve the platform;

    • (b) Communicate with you about the platform, including by sending announcements, updates and security alerts;

    • (c) Understand your needs and interests, and personalize your experience with the platform and our communications; and

    • (d) Provide support for the platform, and respond to your requests, questions and feedback.

  • Research and development, we may use your personal information for research and development purposes, including to analyze and improve the platform.

How do we protect our users’ information?
Privacy and security is of utmost importance to us. Personal information is stored behind secured networks and is only accessible by a limited number of persons who have special access rights and are always required to keep full confidentiality. In addition, all sensitive wallet, email, and personally identifiable information are encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user accesses, enters, or submits information to maintain the safety of their personal information.

Do we use ’cookies’?
Yes. Cookies are small files that a site or service provider transfers to a user’s computer’s hard drive through the Web browser (if allowed by the user). These files enable the site’s or service provider’s system to recognize browsers and capture and remember certain information. They are also used to help us understand preferences based on previous or current site activity, ultimately enabling us to provide our users with a better experience and service. We also use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences in the future.

We use cookies to:

  • (a) Understand and save user preferences for future visits;

  • (b) Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You may choose to have your computer warn you each time a cookie is being sent, or refuse the use of cookies by selecting the appropriate settings on your browser or device. However, please note that if you do this you may not be able to use the full functionality of our platform.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Information on children
This website is not intended for children and we do not knowingly collect data relating to children.

You have rights when it comes to your personal information
You may withdraw your consent for the collection, use and/or disclosure and/or request deletion of your personal data in our possession or under our control by sending an email to our Personal Data Protection Officer at [email protected].

You may request to access and/or correct your personal data currently in our possession or control by submitting a written request to us. To be able to deal with your request we will need enough information from you in order to ascertain your identity as well as the nature of your request, you can submit a written request to our Personal Data Protection Officer at [email protected]. We may charge you a reasonable fee for the handling and processing of your requests.

If at any time you would like to unsubscribe from receiving future emails, you may unsubscribe to our emails using the link in the email footer or by emailing us at [email protected]. Once requested, we will promptly remove you from ALL correspondence.

Changes to the Privacy Policy
By using our website and app, you acknowledge that we may update this Privacy Policy as and when it is appropriate and required. You may refer back to this page to view the most updated version at any point of time.

Contacting Us
If you require any further information or wish to contact us or our Data Protection Officer at any time our contact details are [email protected].